Your privacy matters to hjzy. This policy explains exactly what personal data hjzy collects when you use the platform, why it is collected, how it is stored, and what rights you have over your own information. hjzy is committed to handling your data with care and transparency.
How hjzy Protects Your Data
A quick look at the key privacy commitments hjzy makes to every Bangladesh player.
All data transmitted between your device and hjzy is encrypted using TLS. Your account credentials, payment details, and personal information are never sent in plain text. hjzy uses industry-standard encryption at rest for stored sensitive data.
hjzy does not sell, rent, or trade your personal data to third-party marketers. Your information is used only to operate the platform, process payments, and comply with legal obligations. That's it — no exceptions.
You can request access to your personal data, ask hjzy to correct inaccurate records, or request deletion of your account data at any time. hjzy responds to all data requests within 30 days of receipt.
hjzy does not store full bKash, Nagad, or Rocket account numbers on its servers. Payment processing is handled by certified payment partners. hjzy only retains the minimum transaction reference data required for accounting and dispute resolution.
Every category of data hjzy collects is listed in this policy along with the specific reason it is collected. hjzy does not collect data speculatively — if it is not listed here, hjzy does not collect it.
Data related to your responsible gaming settings — deposit limits, self-exclusion status, session history — is treated with the highest level of confidentiality. This data is never shared with third parties except where required by law.
hjzy operates the gaming platform available at hjzy.net and through the hjzy mobile app. This Privacy Policy applies to all personal data collected by hjzy in connection with the operation of that platform, including data collected during account registration, gameplay, payment processing, and customer support interactions.
hjzy is the data controller for all personal data collected through the platform. This means hjzy determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and transparently.
This policy is written in plain language because hjzy believes you should be able to understand exactly what happens to your data without needing a legal background. If anything in this policy is unclear, contact the hjzy support team and they will explain it to you directly.
Scope: This policy covers data collected through hjzy.net and the hjzy app. It does not cover third-party websites or services that may be linked from the platform. hjzy is not responsible for the privacy practices of third parties.
hjzy collects personal data in three ways: data you provide directly, data collected automatically when you use the platform, and data received from third parties such as payment processors and identity verification services.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form |
| Payment Data | bKash/Nagad/Rocket account reference, transaction IDs | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, bet amounts, session duration, login times | Automatically during gameplay |
| Communications Data | Support chat transcripts, email correspondence | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion status, session reminders | Account settings and support requests |
hjzy does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming request.
hjzy uses your personal data only for the purposes listed below. If hjzy needs to use your data for a new purpose not covered by this policy, you will be notified before that processing begins.
hjzy processes your personal data on one or more of the following legal bases:
Withdrawing Consent: Where hjzy processes your data based on consent, you can withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
hjzy does not sell your personal data. hjzy shares personal data only in the following limited circumstances:
All third parties with whom hjzy shares personal data are required to handle that data securely and in accordance with applicable privacy laws. hjzy does not permit third parties to use your data for their own marketing purposes.
hjzy retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, hjzy deletes or anonymises it securely. Data that has been anonymised — meaning it can no longer be linked back to you — may be retained indefinitely for statistical and analytical purposes.
hjzy implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Your Role in Security: hjzy's security measures are most effective when combined with good account hygiene on your part. Use a strong, unique password for your hjzy account, do not share your login credentials, and contact support immediately if you suspect unauthorised access.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, hjzy will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.
hjzy uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. The following types of cookies are used on hjzy:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using hjzy, but some features may not work as intended. Note that clearing cookies will log you out of your current session.
As a hjzy player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the hjzy support team via live chat or email at [email protected]. hjzy will respond to all valid requests within 30 days.
Identity Verification for Requests: To protect your privacy, hjzy will verify your identity before processing any data rights request. This is to ensure that personal data is not disclosed to or deleted at the request of an unauthorised person.
hjzy does not knowingly collect personal data from individuals under the age of 18. The hjzy platform is strictly for adults. Age verification is conducted as part of the registration and KYC process to prevent minors from accessing the platform.
If hjzy becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on hjzy, please contact [email protected] immediately so the matter can be investigated and resolved without delay.
hjzy may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or hjzy's data practices. When material changes are made, hjzy will notify registered players via email or in-platform notification before the changes take effect.
The date at the top of this policy indicates when it was last updated. The current version of the hjzy Privacy Policy is always available at hjzy.net/privacy-policy. Continued use of the hjzy platform after an updated policy takes effect constitutes your acknowledgement of the changes.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how hjzy handles your personal data, please get in touch using one of the following methods:
For data rights requests specifically, please include your registered email address and a brief description of your request so the team can process it efficiently. hjzy takes all privacy concerns seriously and will investigate and respond to every query thoroughly.
Data Protection Contact: For formal data protection enquiries, address your correspondence to the Data Protection team at [email protected] with the subject line "Data Protection Request". hjzy will acknowledge receipt within 5 business days and provide a full response within 30 days.